In professional communication, especially emails, the phrase “I will look into it” is commonly used—but often too vague or informal for high-stakes, corporate, or client-facing situations. Choosing formal ways to say “I will look into it” in an email helps demonstrate accountability, professionalism, and respect for the recipient’s concern.
Whether you’re responding to a client inquiry, addressing an internal issue, or acknowledging a request from leadership, using precise and polished language builds trust and credibility. This guide explores formal, semi-formal, and contextual alternatives—complete with examples—to help you communicate clearly.
⚡ Quick List: Formal Ways to Say “I Will Look Into It”
- I will review the matter
- I will investigate this further
- I will look into this promptly
- I will examine the issue
- I will assess the situation
- I will review and follow up
- I will give this my attention
- I will take this under advisement
- I will look into this and revert
- I will review this and get back to you
- I will check into this matter
- I will examine this in detail
- I will address this accordingly
- I will evaluate the request
- I will look into the matter shortly
- I will investigate and advise
- I will review internally
- I will follow up after review
- I will examine and respond
- I will consider this carefully
- I will review the details
- I will look into this immediately
- I will investigate and update you
- I will analyze the issue
- I will review and advise accordingly
🏛️ Formal Alternatives to “I Will Look Into It” in an Email
1. I will review the matter
- Meaning: You will examine the issue carefully
- Explanation: Professional and clear without sounding dismissive
- Example: “I will review the matter and provide an update shortly.”
- Best Use: Corporate or executive emails
- Worst Use: Casual chats
- Tone: Formal, responsible
2. I will investigate this further
- Meaning: Deeper examination is required
- Explanation: Signals diligence and seriousness
- Example: “I will investigate this further and follow up.”
- Best Use: Complaints, discrepancies
- Worst Use: Simple questions
- Tone: Formal, thorough
3. I will assess the situation
- Meaning: Evaluate facts before responding
- Explanation: Shows thoughtful consideration
- Example: “I will assess the situation and advise accordingly.”
- Best Use: Management communication
- Worst Use: Urgent matters
- Tone: Formal, analytical
4. I will examine the issue
- Meaning: Careful inspection
- Explanation: Slightly more formal than “look into”
- Example: “I will examine the issue and respond shortly.”
- Best Use: Client communication
- Worst Use: Informal emails
- Tone: Professional
5. I will review and follow up
- Meaning: Action plus response
- Explanation: Sets expectation for next step
- Example: “I will review and follow up by tomorrow.”
- Best Use: Business emails
- Worst Use: One-time responses
- Tone: Formal, reassuring
6. I will take this under advisement
- Meaning: Consideration without immediate decision
- Explanation: Often used in leadership roles
- Example: “I will take this under advisement and revert.”
- Best Use: Policy or decision-making contexts
- Worst Use: Urgent issues
- Tone: Formal, diplomatic
7. I will evaluate the request
- Meaning: Assess feasibility or relevance
- Explanation: Clear and authoritative
- Example: “I will evaluate the request and respond soon.”
- Best Use: Approvals, proposals
- Worst Use: Simple queries
- Tone: Formal
8. I will analyze the issue
- Meaning: Detailed examination
- Explanation: Indicates depth and care
- Example: “I will analyze the issue and provide feedback.”
- Best Use: Technical or strategic emails
- Worst Use: Casual matters
- Tone: Formal, analytical
9. I will review internally
- Meaning: Requires internal consultation
- Explanation: Sets expectation of process
- Example: “I will review internally and update you.”
- Best Use: Team coordination
- Worst Use: External urgency
- Tone: Professional
10. I will investigate and advise
- Meaning: Review followed by guidance
- Explanation: Strong professional phrasing
- Example: “I will investigate and advise on next steps.”
- Best Use: Client or legal contexts
- Worst Use: Informal emails
- Tone: Formal, authoritative
⚖️ Semi-Formal & Neutral Alternatives
1. I’ll look into this and get back to you
- Meaning: Review and respond later
- Explanation: Polite yet approachable
- Example: “I’ll look into this and get back to you shortly.”
- Best Use: Workplace emails
- Worst Use: Legal correspondence
- Tone: Neutral-professional
2. I’ll check on this
- Meaning: Verify information
- Explanation: Less formal, still professional
- Example: “I’ll check on this and follow up.”
- Best Use: Internal emails
- Worst Use: Executive communication
- Tone: Neutral
3. I’ll review and let you know
- Meaning: Examine and update
- Explanation: Clear and courteous
- Example: “I’ll review and let you know.”
- Best Use: Team coordination
- Worst Use: Formal notices
- Tone: Neutral
4. I’ll follow up after reviewing
- Meaning: Sequential action
- Explanation: Sets expectations
- Example: “I’ll follow up after reviewing the details.”
- Best Use: Ongoing discussions
- Worst Use: Urgent matters
- Tone: Professional
5. I’ll take a look
- Meaning: Casual review
- Explanation: Softer tone
- Example: “I’ll take a look and update you.”
- Best Use: Friendly work emails
- Worst Use: Formal communication
- Tone: Semi-formal
6. I’ll review this shortly
- Meaning: Quick assessment
- Explanation: Reassuring timeframe
- Example: “I’ll review this shortly.”
- Best Use: Internal teams
- Worst Use: External stakeholders
- Tone: Neutral
7. I’ll check and confirm
- Meaning: Verify before responding
- Explanation: Professional and polite
- Example: “I’ll check and confirm.”
- Best Use: Scheduling emails
- Worst Use: Legal matters
- Tone: Neutral
8. I’ll look into the details
- Meaning: Examine specifics
- Explanation: Clear and helpful
- Example: “I’ll look into the details and revert.”
- Best Use: Project emails
- Worst Use: Formal announcements
- Tone: Neutral-professional
9. I’ll review and advise
- Meaning: Review plus guidance
- Explanation: Slightly formal
- Example: “I’ll review and advise.”
- Best Use: Client-facing emails
- Worst Use: Casual chats
- Tone: Semi-formal
10. I’ll investigate briefly
- Meaning: Quick check
- Explanation: Indicates limited scope
- Example: “I’ll investigate briefly and update you.”
- Best Use: Minor issues
- Worst Use: Serious concerns
- Tone: Neutral
😊 Informal or Casual Alternatives
- I’ll check it out
- I’ll have a look
- Let me see what’s going on
- I’ll dig into it
- I’ll get back to you on that
- I’ll see what I can find
🏢 Industry-Specific Variations
Business:
“I will review the matter and revert.”
Corporate:
“I will assess this internally and advise.”
Academic:
“I will review the submission and respond.”
Customer Service:
“I will investigate this for you.”
Legal:
“I will examine the matter and advise accordingly.”
Email Communication:
“I will review and follow up shortly.”
📧 Email Examples
Email 1 – Formal
Subject: Inquiry Review
Dear Ms. Allen,
Thank you for raising this. I will review the matter and provide an update shortly.
Kind regards,
Daniel
Email 2 – Corporate
Subject: Request Acknowledgment
Hello Team,
I will assess the situation and advise on next steps.
Best regards,
Nina
Email 3 – Client-Facing
Subject: Follow-Up on Your Concern
Dear Client,
I will investigate this further and revert as soon as possible.
Sincerely,
Mark
Email 4 – Neutral
Subject: Re: Schedule Confirmation
Hi Alex,
I’ll check on this and get back to you shortly.
Thanks,
Emma
Email 5 – Support
Subject: Issue Reported
Hello John,
I will review and follow up once I have more details.
Best,
Sarah
💬 Short Dialogue Examples
- A: “Can you confirm this?”
B: “I will review the matter.” - A: “There seems to be an error.”
B: “I’ll investigate this further.” - A: “Any update?”
B: “I’m reviewing it now.” - A: “Is this approved?”
B: “I’ll assess the situation.” - A: “Can you check?”
B: “I’ll look into the details.”
📊 Comparison Table
| Phrase | Tone | Best Use | Example |
|---|---|---|---|
| I will review the matter | Formal | Business emails | “I will review the matter shortly.” |
| I will investigate this further | Formal | Complaints | “I’ll investigate this further.” |
| I’ll check on this | Neutral | Internal emails | “I’ll check on this and update you.” |
| I will assess the situation | Formal | Management | “I’ll assess the situation.” |
| I’ll take a look | Semi-formal | Team chats | “I’ll take a look later today.” |
⚠️ Common Mistakes to Avoid
- Sounding vague without follow-up
- Using casual language in formal emails
- Not setting expectations
- Overusing the same phrase
- Forgetting accountability
- Ignoring urgency
- Failing to respond after review
🚫 When NOT to Use This Phrase
- When immediate action is required
- In legal or contractual confirmations
- When the answer is already known
- During crisis communication
- In emotional or sensitive situations
❓ FAQs
1. Is “I will look into it” professional?
It’s acceptable, but formal alternatives are often better.
2. What is the most formal alternative?
“I will review the matter” is widely accepted.
3. Should I always follow up?
Yes, follow-up builds trust.
4. Can I use these phrases with clients?
Absolutely—choose formal options.
5. Is it okay to give a timeline?
Yes, timelines improve clarity.
6. Can I combine phrases?
Yes, if it improves clarity.
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